# Privacy Policy

At Sonimilan.com, we value the privacy and security of our Users. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use our website, mobile application, social media pages, or any related services.

By accessing or using Sonimilan.com, you agree to the terms of this Privacy Policy.

## 1. Information We Collect

We may collect the following information from Users:

* Name

* Mobile Number

* Email Address

* Date of Birth

* Gender

* Marital Status

* Religion, Caste, Sub-Caste, Gotra

* Education Details

* Occupation and Income Details

* Family Details

* Photographs

* Address and Location Information

* Preferences and Partner Expectations

* IP Address, Browser Information, Device Details, Cookies, and Usage Data

We may also collect profile verification details such as mobile verification, email verification, ID proof, or address proof where required.

## 2. How We Use Your Information

We use the information collected from Users for the following purposes:

* To create and display matrimonial profiles

* To provide suitable profile matches and recommendations

* To improve user experience and customer support

* To verify profile authenticity

* To send service notifications, OTPs, alerts, reminders, and promotional communication

* To process payments and membership activation

* To detect fraud, fake profiles, misuse, or suspicious activity

* To comply with legal requirements

## 3. Profile Visibility

Certain information provided by Users may be visible to other registered members on the Platform.

Users may control profile visibility, photo privacy, contact visibility, and other privacy settings through their account.

Some profile information may also appear in search engine results unless hidden through privacy settings.

## 4. Sharing of Information

Sonimilan.com does not sell personal information to third parties.

We may share information only in the following situations:

* With payment gateway providers for transaction processing

* With technology, analytics, hosting, and customer support service providers

* With legal authorities if required by law

* With offline branches, franchisees, or matchmaking executives for profile assistance

* With advertising or communication partners for service-related notifications

## 5. Cookies and Tracking

Sonimilan.com may use cookies, browser storage, tracking pixels, analytics tools, and similar technologies to improve website performance, personalize content, and understand user behavior.

Users can disable cookies through browser settings, but some features of the website may not function properly.

## 6. Data Security

We take reasonable steps to protect User information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no website, application, or online platform can guarantee complete security of information.

Users are responsible for maintaining the confidentiality of their passwords, OTPs, and login credentials.

## 7. Communication Preferences

By registering on Sonimilan.com, Users agree to receive:

* Emails

* SMS

* WhatsApp Messages

* App Notifications

* Phone Calls

* Promotional Messages

Users can update communication preferences through account settings.

## 8. Data Retention

User information may be retained for as long as necessary for business, legal, fraud prevention, customer support, and service purposes.

Even after profile deletion, some information may be retained where required by law or internal records.

## 9. Children's Privacy

Sonimilan.com services are intended only for adults who are legally eligible for marriage.

Users under the age of 18 years are not permitted to register or use the Platform.

## 10. Third-Party Links

The Platform may contain links to third-party websites, applications, or services.

Sonimilan.com is not responsible for the privacy practices, content, or policies of third-party websites.

## 11. Changes to Privacy Policy

Sonimilan.com reserves the right to modify, amend, or update this Privacy Policy at any time without prior notice.

Continued use of the Platform after any changes shall be considered acceptance of the updated Privacy Policy.

## 12. Contact Us

For any privacy-related questions, concerns, or requests, please contact:

Sonimilan.com

Email: [support@sonimilan.com](mailto:support@sonimilan.com)

WhatsApp: +91-7015949951

Website: [www.sonimilan.com](http://www.sonimilan.com)